We are facing a major public health crisis in the form of the COVID-19 (novel coronavirus) pandemic. Adults who are older than 60 and those with existing health conditions are at increased risk of morbidity and mortality. Although 80% of people will likely have mild symptoms, they can still pass on the virus to our older and more vulnerable neighbors. For the sake of our community, we must do all that we can to reduce risk of transmission.
To help promote public health, we closing our office to in-person appointments and offering virtual/telehealth appoinements in the interim.
We have identified a Telehealth platform (doxy.me) that is HIPPA compatible and protects confidentiality - and we can thus engage in virtual appointments via access to broadband internet. If you wish to engage in telehealth appointments, you are required to return a signed TELEMEDICINE/TELEHEALTH INFORMED CONSENT form. You can download it from the "patient forms" tab on this website.
Please contact your insurance to get the most update information on if your plan covers telehealth. Currently, BCBS of North Carolina and Medicare have announced temporary coverage of telehealth appointments for this crisis. Out of state BCBS plans may vary with coverage. Unitedhealthcare (including Medicare Advantage Unitedhealthcare plans) also have indicated coverage through April 30th.
If you have any flu like or respiratory symptoms please stay home. If you become sick and experience severe symptoms such as shortness of breath or difficulty breathing please contact your primary care doctor or 911.
Please be safe!
CAN WE HELP?
When people visit our site for the first time, it's usually in hopes of finding help with their own or a loved one's distress. Here, we hope to quickly give you enough information to decide whether it is worthwhile for you to follow up with a phone call - and to provide alternate suggestions if we do not seem like a good personal or financial fit.
We are a practice that serves adults and adolescents 16+ with long experience in providing medication management and psychotherapy for the major psychiatric disorders, e.g. depression, bipolar depression, anxiety and panic disorders, OCD, PTSD, etc. Where we do not have expertise, e.g. with anorexia, we will recommend more specialized colleagues.
There are only four of us, Margaret Dorfman, MD; William Cannon, MD; Stephen Chandler, LPC; and Lauren (Ori) Chandler, LCSW. The plus of this for you is that we talk directly with each other on a daily basis. No repeating yourself to different providers; no treatment advice based on half the available information.
You are the expert on yourself. We are the experts on what, in general, has been helpful to people with problems similar to yours. Caring for problems through evidence-based medicine requires careful listening to the evidence of a patient's experiences as well as to research results. After many years in large practices, we formed our own small practice so that we would have time to listen.
If you plan to self-pay, we will be happy to quote you our rates, and enccurage you to make comparisons. We are in-network providers for Medicare, BlueCross BlueShield, and Medcost; Lauren Chandler is also in-network for United Healthcare. Other PPO type insurance plans may have out-of-network benefits which would apply. The easiest way to find in-network providers is through your insurance company's Provider Network website. To find psychiatric specialists, we suggest calling the NC Psychiatric Association at 919-859-8370.
If you would like to speak with us, please call 919-845-1555. Remember that psychiatric problems are very real, and very miserable, but also very treatable. We wish you the best in finding the help you deserve.
Please note: Triangle Psychiatric Services has recently moved. We are now located just across Sunset Ridge Road at 2321 Blue Ridge Road, Suite 102. We look forward to seeing you at our new location!